Leadership on Point

Could Leadership Save Healthcare?

October 19, 2010 Jessica Levin - Guest Author

I recently read the book Mountains Beyond Mountains: The Quest of Dr. Paul Farmer, A Man Who Would Cure the World, which describes the life of Paul Farmer, an infectious disease physician, and his organization, Partners in Health. Farmer’s mission was to help individuals living in vulnerable countries access quality health care and preventative services. Through Farmer’s magnificent story, it is evident that one man can change the lives of thousands, even millions, and thus Farmer is an example of a successful leader. But Farmer is just ONE leader. We all know Barack Obama’s powerful tagline: yes we can. Its implications are potent, yet we are still struggling to improve the social and economic disparities of health care.  Those inequalities affect millions.

How does this connect to a blog on leadership? Simple: the most effective way for America to fully commit itself to health care equality is through strong and effective leadership. Health leadership is one of the main components of a successful health campaign. If we are trying to improve the inequities that affect personal health, health campaigns must start by addressing individual health behaviors and teaching people different ways to achieve healthy lifestyles. Clearly, adequate funding is essential for any type of reform, however information and education are extremely useful tools in preventing disease. And this is where we need effective and powerful leadership. What does it take to be an effective health leader?

Written by Jessica Levin, Research Assistant in Health and Epidemiology, Abt Associates, Cambridge, MA

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The “Miracle in the Mine” Rescue Leadership

October 15, 2010 Robert Wesley - Guest Author

The rescue of 33 miners in Chile this week was a Miracle but it was also made possible by outstanding leadership. There were not one but two outstanding examples of leadership. Two different approaches were required because of the different challenges facing two organizations, the miners trapped in the mine and rescue effort.

Trapped Below
Luis Urzua, the shift leader of the miners trapped below, had to overcome the chaos and despair. Faced with starvation and the high probability that they would never be found, he had to create a semblance of order. Luis assembled the resources at hand and took immediate charge. He took control over the food supply until the team was found. He converted a vehicle into an office, organized an exercise regiment and elicited the talents of members of his team to create fun activities to pass the time. Luis developed a structure system where each member of the team took on roles. The result was his team focused on positive activities, which created a will to live, and an optimistic outlook.

Rescue Effort
The Chilean Government decided to step in and take control immediately to bring to bear all the resources of the country. Laurence Golbourne, the 49-year-old Chilean Mining Minister, led the government effort. Laurence used a collaborative leadership style asking the world to contribute any assistance possible to the rescue effort. The results are outstanding. Companies and experts from Japan, Canada, Australia, Ireland, US and other countries provided expertise and support. Support came from unique sources like NASA, Oakley Sun Glasses, UPS, Yamazaki Nabisco and others companies. Laurence also organized, developed and executed a plan. He set realistic expectations for the world while motivating his team to exceeded those expectations. As a result, the rescue operations were completed in less than 24 hours, even though the plan had estimated it would take 33 hours.

Well the results are outstanding praise from all. Laurence Golbourne has amassed over 69,000 twitter followers. According to the Guardian.co.uk, Laurence also has an 87% approval rating for his leadership.

So from my vantage point, the Chilean rescue was successful due to 75% great leadership and 25% miracle. This event provides a great opportunity for business and other government leaders to learn how to create winning teams even in the face of adversity.

Great collaborative leadership can drive miracles!

Written by Robert J. Wesley, Principal, Wesley Partners. You can contact Robert at rwesley@wesleypartners.com.

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True Leadership: Do As I Say AND As I Do

October 13, 2010 Richard Levin

5RJHS5RTRZ86 Full disclosure here: it has taken me a while to get used to our new tagline, Leadership on Point. Earlier this year we hired a strategic marketing firm (Rumbletree, of Portsmouth, New Hampshire) that provided us with our new logo (which we all like) and two tag lines to choose from. We couldn’t decide between the two, so we chose both: Lead by Example, and Leadership on Point. The first one immediately resonated for me; it is the principle upon which I built our firm’s foundation 25 years ago, and I believe it is what has always set us apart from our competitors. We say what we do, and we do what we say. But this Leadership on Point concept wasn’t completely obvious until I started trying it out this summer on radio interviews (particularly on Teri Sica’s show) and in conference and trade show speeches. As audiences enthusiastically responded to the message, I realized Leadership on Point was the message we’ve been delivering all along. It is just shorthand for “saying what we do and doing what we say”. We get to the point quickly. We stay focused. We pride ourselves on being fair, honest, and direct in our interactions with our clients. We set realistic, clear expectations. And we show respect for our clients’ limited time. Bottom line? Our objective is to ignite a spark that motivates our clients to be catalysts for change. Our goal is to build healthier workplaces, families, communities, and schools. We do indeed Lead by Example. And it is all, very much, Leadership on Point.

Written by RLA Associate Richard Levin.

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The Power of Story

October 1, 2010 Bob Glover

This is my mantra…

In the telling of stories we validate our experience and create the context that leads to better understanding.

Most of us don’t realize the power of our stories.

We organize our lives through stories.  They are the “Roots” story of your family that gives your life some sort of historical context and identity.  They are the intimate, personal stories you tell yourself when you look in the mirror every morning.  It is the story you represent in your interactions with business partners and loved ones.  This is big stuff!

When you close an important deal did you ever stop to ask yourself what did that investor, what did the customer, what did my child just “buy.”  You were good… you were clear on the features and benefits… you had all the statistics… the numbers were great… the plan was tight.  But what did they really buy?

I would suggest that all of those details are important, but your investor, your child, that customer didn’t buy the detail.  They bought the story behind those details and that includes you as the storyteller.

So, Who are we as storytellers?  How do we choose the stories we tell?  Where do we tell our stories?  How well do we tell those stories?

Can you feel yourself sliding down the slippery slope of executive presence, personal brand, effective communications?  I hope so.  Where do you want to go next?

Disclaimer:  Like a carpenter with a hammer who sees everything as a nail.  I am a storyteller…

Written by RLA Associate Bob Glover. You can contact Bob at: bob@buzzardsbay.tv
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