I recently ghostwrote an e-book for an entrepreneur with a lucrative fitness club member retention system. His own 14,000-square-foot fitness facility boasts a whopping 84% customer retention rate. “Success through Involvement” is a key philosophy of his system, resulting in stellar staff effectiveness and happy members achieving their fitness goals.
It might surprise you that employee retention research consistently rates ‘Recognition’ the #1 motivator for staying with a company. (‘Opportunities for Further Learning and Advancement’ is #2, with ‘Salary’ a lagging #3.)Read More +