Leadership on Point

How To Handle A Crisis

April 23, 2015 Barry Wanger - Guest Author


Hardly a day goes by without the leaders of some company or nonprofit organization wondering how to handle the latest crisis. A product recall; an evironmental disaster; a sexual harassment lawsuit; an unexpected scandal. The list goes on and on.

What is shocking to me is how often the crisis is handled ineptly. The most common mistakes:

· Not having a crisis plan in place

· Hoping the media won’t find out about the crisis

· More concerned about potential liability than doing the right thing

· Stonewalling

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